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Got a project in mind? We’d love to hear from you.
Use the contact form or drop us an email and we’ll get back to you as soon as we can.

Office open Monday to Friday, 9am – 5pm

Tel: 01576 526900
Email: [email protected]

For emergency out-of-hours support please email [email protected] in the first instance as this account is monitored regularly, or call 01461 536 202.

Creatomatic Ltd
25 High Street
Dumfries and Galloway
DG11 2JL

Company number: SC422843
VAT number: 184828370

One of our team will contact you within 24 hour of sending this form.

Privacy policy

Home > Privacy policy

At Creatomatic, our aim is to provide our clients with the most efficient and effective level of service we possibly can.  To do this effectively we hold certain client data on record, this privacy policy details what data we hold, how we hold this data and the ways that we might use it.

Data Protection & Privacy Statement

This is the privacy statement of Creatomatic Ltd, 25 High Street, Lockerbie, DG11 2JL.

What information do we collect?

The information we hold may include the following:

Where do we collect personal information from?

We collect personal information directly from our clients only.

How do we use your personal information?

The purposes for which personal information is processed may include any or all of the following:

This list is non-exhaustive.

Who we share your personal information with?

We will not share your personal information with any third party without your express permission.

How long do we retain your personal information for?

We will retain your personal information for at least ten years unless requested otherwise.

Your rights

You have the right to request a copy of the personal data we hold about you and we are legally obliged to provide this information. There may be a small administration fee incurred to process your request.

We encourage you to make sure that the information we hold about you is correct and up to date.  You may request that we update or correct any personal data we hold about you that is deemed incorrect or inaccurate.

You have the right to request that we delete personal data held about you under the following circumstances:

You have the right to ask us to stop using your personal data for direct marketing purposes.


If you think your data has been misused or that Creatomatic Ltd hasn’t kept it secure, you should contact us to let us know as soon as possible.

If you’re unhappy with our response or if you need any advice you should call the Information Commissioner’s Office on 0303 123 1113.


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